Billing starts on your purchase date. Your plan renews monthly or every three months, based on your choice. Quarterly billing saves $300 every three months, or $1,200 over a full year, compared with monthly billing.

No percentage-of-ad-spend surcharge. Your advertising subscription price does not increase because you raise your ad budget.

The $297 setup fee covers your standard account setup, logins, standard connections and ad-library access. If you need our CRM, opening that account is included. Custom websites, custom AI agents, migrations and custom integrations are separate projects.

The setup fee is non-refundable once paid, including if you cancel before setup is complete, except where a refund is required by law or the complete non-delivery exception below applies.

Switch between monthly and quarterly billing at your next renewal without another setup fee. If you end your advertising plan and return within 30 days after your paid access ends, there is no new setup fee. Returning after 30 days requires a new setup fee. Rejoining does not guarantee recovery of a closed or deleted CRM account.

You can cancel renewal at any time through the cancellation form linked in our site footer. Your form submission time is the time your request is received. You receive an acknowledgment, followed by confirmation of your access-end date after the cancellation is processed.

Canceling stops the next renewal. You keep advertising access until the end of the period you already paid for. There are no prorated refunds for customer-requested cancellation of that period, except where required by law.

Canceling renewal keeps your current paid access in place. Campaigns can continue running and using your ad budget during that time. You can pause them sooner in your advertising portal or directly in Meta Ads Manager or Google Ads.

When your paid advertising access ends, we mark your advertising workspace Canceled. This locks the workspace, blocks new launches and pauses its active campaigns. If you return, those campaigns stay paused until manually resumed.

This applies to campaigns connected to that advertising workspace. It does not cancel your Meta or Google account, stop unrelated campaigns or erase charges already incurred. Keep your payment details current and review your advertising-platform billing.

Send a cancellation request →

Paid advertising access is suspended when a renewal payment fails after your paid period ends. You have seven days to resolve payment and restore access. If payment remains unresolved after seven days, your advertising subscription ends and we mark the advertising workspace Canceled, which pauses its active campaigns. This does not close an M Tech-provided free CRM account.

Ad spend and CRM usage have separate payment arrangements. A failed subscription charge alone does not pause campaigns. During the seven-day payment-resolution window, campaigns may continue spending until paused by you or by our workspace cancellation process.

Your advertising budget is paid directly through your own Meta or Google advertising account and payment method. M Tech does not fund your ad spend. Phone numbers, calls, texts, email sending, messaging registration, AI usage and optional paid upgrades are separate from your advertising plan. Available campaigns include Facebook and Instagram ads, plus Google ads for supported businesses; platform and template availability vary by niche.

For planning, a US local number may be about $12 per month and a US toll-free number, such as an 800 number, about $22 per month under our proposed phone pricing. These are estimates for number rental only. The current price is shown in your account before purchase. Calls, messages, carrier fees and registration are extra.

These services use third-party providers. Depending on your setup, charges may be collected through your M Tech account wallet or by your existing provider. Phone-number rental, messaging campaign fees, recording storage and paid add-ons can continue even when you do not log in.

AI usage means charges for using optional AI tools. Depending on the tool and billing option, charges may be based on chat messages, call minutes or the amount of text processed. Review the displayed pricing before enabling a paid AI service. AI call charges do not necessarily include phone charges.

For business texting, complete the registration wizard using your business information and approve the fees shown in your account. We provide guidance. Registration type depends on your eligibility; approval is required before applicable automated texts are enabled. We check an existing usable registration before requesting another.

Usage and optional-service rates are subject to change. We will give advance notice whenever possible, but provider or carrier changes may take effect before we can notify you. This notice applies to usage and optional services, not an automatic increase to the advertising subscription prices listed above.

Wallet deposits are prepaid usage credit, not a monthly subscription fee. We recommend starting with at least $20 and setting an automatic refill when the balance falls below $10. Registration and optional services may need additional funds.

A low balance or a failed or delayed refill can interrupt calls, texts, emails and other wallet-funded services. Avoid letting the wallet reach zero.

If M Tech provides your CRM, you can keep it without a monthly CRM subscription fee after your advertising plan ends. Usage and optional paid services still apply. Canceling advertising alone does not close your CRM.

If you choose full CRM closure, export your contacts and other needed records before your confirmed closure date. CRM access ends on that date. After 30 days, the account is scheduled for deletion. The retention period does not provide continued access or guaranteed recovery. Arrange any phone-number transfer before closure.

On full CRM closure, you remain responsible for valid outstanding agreed charges. We may apply your wallet funds to those charges. If charges exceed the wallet balance, you owe the difference. Any remaining unused paid wallet balance owed to you is refunded within 30 days of the effective CRM closure date. Complimentary or promotional credits have no cash refund value.

If M Tech fails to provide the purchased package at all and no part of it has been delivered, we will refund the advertising payment and setup fee. This exception concerns complete non-delivery by M Tech. It is not a guarantee of lead volume, sales or advertising results. It does not limit refunds required by law.